DIGITALIZACIJA SLUŽBENIH OBRAZACA U REPUBLICI HRVTASKOJ

Branka Morić Kolarić, Vilko Žiljak

Narodne Novine, Zagreb
Sveučilište u Zagrebu, Grafički fakultet

Sažetak

Službenim obrascima zakonom je propisana namjena, način korištenja, sadržaj, oblik i izgled, što je objavljeno u Službenom listu RH Narodnim novinama. Državne institucije koje propisuju i javno objavljuju službene obrasce imaju profesionalnu podršku grafičkih urednika i proizvođača uz nove tehnologije i podršku znanosti u oblikovanju i tehničkoj specifikaciji obrazaca. Vrste grafičkih sigurnosnih zaštita koje imaju najširu primjenu su sljedeće: vodeni znak u papiru, hologram, ultraljubičasta boja i infracrvena boja. Razvojem digitalizacije i informatizacije broj službenih obrazaca se drastično smanjuje. Nacionalni centar za vanjsko vrednovanje ima u planu zamijeniti ispite državne mature tiskane na papirima s e-ispitima u digitalnoj formi. Uvođenje e-ispita cijeli će proces učiniti točnijim i pouzdanijim; smanjiti će se cijena troškova proizvodnje i distribucije ispita, a ocjenjivanje rezultata e-ispita biti će gotovo u trenutku. NCVV na svjedodžbama, zaštićenom obrascu, ispisuje varijabilne, personalizirane podatke o učeniku, školi, ocjenama. Kako bi modernizirala, pojednostavila i ubrzala komunikaciju građana i javne uprave te povećala transparentnost javnog sektora Vlada RH je pokrenula projekt e-Građani. Sustav e-Građani sačinjen je od Središnjeg državnog portala (javni dio sustava), Osobnog korisničkog pretinca i Nacionalnog identifikacijskog i autentifikacijskog sustava. Preko sustava e-Građani može se zatražiti elektroničke izvode iz matične knjige rođenih ili vjenčanih, provjeriti svoj upis u registru birača, informirati se o ocjenama djeteta u školi, naručiti Europsku karticu zdravstvenog osiguranja, zatražiti svoju elektroničku radnu knjižicu, provjeriti svoju poreznu knjigovodstvenu karticu i slično. Sustav e-Građani utemeljen je kako bi nudio sve elektroničke usluge koje tijela javnog sektora trenutno pružaju građanima putem svojih internetskih stranica: od lokalne samouprave, županija do državnih institucija. Svi službeni obrasci će tijekom vremena biti u digitalnoj formi. E-tiskanice ispunjavat će se putem Interneta, a elektroničkim potpisom jamči se zaštita podataka uz odgovarajuće digitalne certifikate. Način korištenja visoko zaštićenih službenih obrazaca počeo se mijenjati. Zato je potrebno sistematizirati i standardizirati nivo i način zaštite službenih obrazaca.
Ključne riječi: službeni obrasci, digitalne forme, e-Građani, e-tiskanice, NIAS

DIGITALIZATION OFFICIAL FORMS IN CROATIA

Abstract

The purpose, method of use, content, form and appearance of official forms are prescribed by the law published in the Official Journal of the Republic of Croatia “Narodne novine”. State institutions which prescribe and publicly announce the official forms have professional support of graphic editors and producers with new technologies and support science in the design and technical specifications of official forms. Types of graphic security protections that have the widest use are the following: the watermark in the paper, hologram, ultraviolet color and infrared color. With the development of digitalization and computerization the number of official forms is dramatically reduced. National Centre for External Evaluation of Education is planning to replace the state graduation exam printed on paper with e-exams in digital form. The installation of e-exams will make the whole process more accurate and reliable; it will reduce the price of production costs and the distribution of examination and evaluation of the results of an examination will be completed at the moment. NCEEE prints variable and personalized data about the student, school and grades on the official forms (testimonial - protected form). In order to modernize, simplify and speed up communication between citizens and public administration and increase transparency of the public sector the Government of the Republic of Croatia has launched the project e-Citizens. The system of e-Citizens is made up of the Central Portal (public part of the system), the Personal User Box and the National identification and authentication system. Through the e-Citizens each person can request electronic copies of birth certificates or marriage, check enrollment in the register of voters, be informed about the child's grades in school, order the European Health Insurance Card, request electronic employment record card, check tax accounting card and so on. The system e-Citizens was established to offer all electronic services that public sector currently provides to citizens through its website: from local governments, counties to the state institutions. All official forms will be turn into digital form over time. E-forms will be fulfilled through the Internet, and electronic signature will guarantee the protection of data with the appropriate digital certificates. The way to use highly protected official forms began to change. Therefore, it is necessary to systematize and standardize the level and manner of protection of official forms.
Key words: official forms, e-Citizens, e-forms


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