Znanstveni pristup dizajnu informacijskih sustava

Design Science and Information Systems

Sergej Lugović, Mile Čolić, Ivan Dunđer

Sažetak

U posljednjih deset godina, naročito od momenta objavljivanja članka “Design Science in Information Systems Research” u MIS Quarterly design science postaje šire prihvaćena znanstvena metoda u području istraživanja discipline Informacijskih sustava. Za razliku od bihevioralne znanosti koja se bavi ponašanjem ljudi i organizacije, paradigma design science-a se bavi kreiranjem novih artefakata. Cilj ovog članka je dati pregled razmišljanja, koncepata, okvira i razvoja design science-a kao istraživačke metode na području informacijskih sustava. Informacijski sustavi su artefakti sintetizirani od sklopovlja (hardware-a), programske opreme (software-a), baza podataka i mreža, te su postavljeni u realni svijet kako bi ispunili funkcije i zadatke, zadovoljili ili adaptirali novu strukturu i izvršili specifi čne procese. Kao takvi umjetni artefakti koji su se pojavili u realnom svijetu oni utječu na društvo,koje kao odgovor pružaju povratne informacije dizajnerima za ažuriranu verziju. Za dizajniranje procesa i najprikladnijeg proizvoda u takvom dinamičnom složenom sustavu interakcije, potreban je vrlo krut znanstveni postupak. No je li to dovoljno?

Ključne riječi: informacijski sustavi, poslovne organizacije, metode istraživanja informacijskih sustava

Abstract

In last ten years, particularly from the moment of publishing paper “Design Science in Information Systems Research” in MIS Quarterly Design Science become wider accepted scientifi c method in Information Systems research discipline. As opposed to behavioural science which deals with human and organisational behaviour, design science paradigm deals with creation of new artifacts. Aim of this paper is to give an overview of thoughts, concepts, frameworks and development of design science as a research method in information systems field. Information Systems are artifacts synthesized from hardware, software, database and networks, and are put in real world to fulfi ll functions and goals, satisfi ed or adopt new structures and execute specifi c processes. Such artifi cial artifact entering real world, they are infl uencing society, which in response provide feedback to designers for a updated version. To design process and most suitable product in such a dynamic complex system of interactions, very rigid scientifi c procedure is necessary. But is it suffi cient?

Keywords: information systems, business organisation, information system research methods

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